Payment Operations Specialist

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years.

With more than $16 billion in assets and over 150

locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Working in specific operations function while providing exceptional customer service, performing function-specific, day-to-day operational tasks. Support branches and bank staff through review and documentation of multiple critical and regulatory functions. Ensure client data remains confidential and secure, processes are completed in accordance with Bank policies. Ensure key processing deadlines are met. Support the bank's strategic business plans, projects and processes.

In this role you'll have the opportunity to:

Responsible for providing support and excellent customer Service to internal staff for multiple payment operational areas including but not limited to Wires, ACH, Cash Services, Items Processing, Exception Item Processing, Check Services, Faster Payments, Statement Rendering and Research, and other regulatory/compliance driven objectives.Responsible for completing tasks with accurately and timely while observing a segregation of

dutiesResponsible for monitoring functionality of automated processes and escalating potential issuesResponsible for completing assigned

duties timely and escalating to leadership if concerns arise with meeting key processing deadlinesProvides telephone and e-mail support to internal clientsEscalate identified opportunities for process improvements keeping in line with business line strategiesAssist with special projects related to operations including but not limited to system conversions and acquisitionsResponsible for complying with policies, procedures, security

requirements, and government regulations

Education & Certifications

H.S. Diploma: required (an equivalent combination of

education and

experience may be considered)

Experience

0 to 2 years of clerical, bank, and/or client service

experience with retail banking or operations exposure required

Knowledge,

Skills And Abilities

Possess excellent customer service, analytical, and problem solving

skills. Proven organizational

skills and attention to detail required. Ability to effectively prioritize and execute tasks in a high-pressure environment while ensuring critical deadlines are met. Possess effective written and verbal communication

skills, with the ability to positively influence others. Ability to work independently with little direct supervision while effectively managing time and resources. Proven

experience with troubleshooting principles/methodologies and issue resolution techniques. Proficient in Microsoft Office and the ability to quickly learn and adapt to new technologies. Knowledge of federal and state laws/regulations relative to deposit accounts and bank operations.

Compensation &

Benefits

Targeted Starting

salary range (based on

experience): $ 19.60 - $ 23.09 hourlyIncentive potentialComprehensive employee

benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays401k (with up to 4% match)

Tuition reimbursementGet more information at: Employee

Benefits | Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying.

Banner Bank Is An

Equal Opportunity Employer Committed To

diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

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