County Monitoring Liaison (Specialist)

Job Description And

Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

Medi-Cal Behavioral Health – Oversight and Monitoring Division (MCBH-OMD) monitors and oversees county behavioral health plans to ensure compliance with state and federal

requirements, regulations, and DHCS contract terms for the Specialty Mental Health Services (SMHS), Drug Medi-Cal (DMC), and Drug Medi-Cal Organized Delivery System (DMC-ODS) programs. MCBH-OMD additionally oversees quality and network adequacy of the SMHS and DMC-ODS programs.

The County/Provider Operations and Monitoring Branch (CPOMB) within the Medi-Cal Behavioral Health Oversight and Monitoring Division (MCBH-OMD) monitors and oversees county behavioral health programs to ensure compliance with state and federal

requirements and regulations, and DHCS contract terms. County behavioral health programs are comprised of the following three delivery systems:

Medi-Cal Specialty Mental Health Services (SMHS)

Drug Medi-Cal Organized Delivery System (DMC-ODS)

Drug Medi-Cal (DMC)

CPOMB's general activities include analyzing new program policies and

requirements for implementation related to counties' operations, monitoring, and compliance. CPOMB also provides technical assistance and implements performance improvement activities.

About This Role

Under the direction of the County/Provider Operations and Implementation (CPOI) Unit Chief, the Health Program Specialist (HPS) I serves as an expert program advisor, subject matter expert (SME), project manager, and program consultant to the CPOIS.

The HPS I is the lead staff for sensitive operational, implementation, and monitoring issues, focused reviews and for the development, implementation and execution of new policy implementation, corrective monitoring activities affecting the delivery of local Medi-Cal behavioral health services. Up to 10% overnight statewide travel by automobile, airplane, train, or other transportation is required.

It is highly recommended that applicants submit their application and supporting documents online through the CalCareer account. This is pending Human Resources approvals.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process

This position is subject to the Department’s Conflict of Interest Code and requires annual filing of a Statement of Economic Interests (Form 700).

You will find additional information about the job in the Duty Statement .

Working Conditions

Please see the Telework Information section below for telework details.

Minimum

Requirements You Will Find The Minimum

Requirements in the Class Specification.

Health Program Specialist I

Additional Documents

Job Application Package Checklist Duty Statement

Position Details

Job Code #:

Jc-427171

Position #(s):

806-473-8338-xxx

Working Title

County Monitoring Liaison (Specialist)

Classification

Health Program Specialist I

$6,243.00 - $7,815.00

# of Positions:

Multiple

Work

Location

Sacramento County

Telework

Hybrid

Job Type

Permanent, Full Time

Department Information

DHCS is California’s health care safety net, helping millions of low-income and disabled Californians each and every day.

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and communities through efforts toward greater

diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .

Special

Requirements

The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Simple Application Steps

If you are interested in this position, complete the following these simple steps:

Review The

education and

experience

minimum

qualifications (MQ’s) of the Health Program Specialist I Health Program Specialst I (8338) - CalHR . See the Minimum

Requirements section above. Complete the statement of

qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions. Submit your application package with all required documents, which include the statement of

qualifications - see the "Required Application Package Documents" section below. Once you have applied, take the Health Program Specialist I Exam CalCareers

Statement Of

Qualifications Requirement Section

Applicants Must Include A Statement Of

Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion prepared by the applicant describing how their

skills, knowledge, abilities,

education, training, and

experience, qualify them for the position. The SOQ serves as documentation of the applicant’s ability to present information clearly and concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

The SOQ must be no more than two pages in length, single-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

Candidates who do not complete and submit an SOQ may not be considered for this position.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/7/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in

the selection process. Applicants must meet the

Minimum

Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address For Mailing Application Packages

You May Submit Your Application And Any Applicable Or Required Documents To

Department Of Health Care Services

Attn: Certification Technician

M.s. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address For Drop-off Application Packages

You May Drop Off Your Application And Any Applicable Or Required Documents At

Department Of Health Care Services

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

08:00 Am - 05:00 Pm

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All

Experience And

Education Relating To The

Minimum

Qualifications listed on the Classification Specification should be included to demonstrate how you meet the

Minimum

Qualifications for the position. Resume is required and must be included. Statement of

Qualifications - A Completed Statement Of

Qualifications (SOQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Statement of

Qualifications Requirement Section below for additional information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the

EEO contact listed on this job posting.

Desirable

Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of

experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience working within, or knowledge gained of, health care services, including behavioral health services and/or the Medi-Cal delivery system.

Experience implementing compliance monitoring processes, including monitoring corrective action plans Strong analytical

skills, including the ability to analyze and interpret health care policy, contractual

requirements and regulations

Experience providing technical assistance and trainings to a wide range of audiences and/or coordinating meetings and webinars.

Experience working within the field of behavioral health. Strong project management

skills.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

Continuous And Ongoing Training

Diversity, Equity, and Inclusion program activities Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many

benefits, such as:

Medical, including health, dental, and vision insurance. Paid Holidays and vacation/leave Defined retirement program Savings Plus Program (401(k), 457) Medical/Dependent Care Reimbursement Accounts

Full

benefits information can be found on CalHR's California State Civil Service Employee

Benefits

Summary - Calhr

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link This survey is not required to be considered for this position.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact

Liza Casey

(916) 938-4538

Liza.Casey@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's

EEO Office.

Eeo Contact

Eeo Officer

(916) 440-7370

civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework Information

This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting

location will be the responsibility of the selected candidate.

The Dhcs Office

location for this position is: 1501 Capitol Avenue, Sacramento, CA 95814.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov

Equal Opportunity Employer

The State Of California Is An

equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.