Role Overview & Specifications

Compensation: Range $16.00 - $18.00/hr Depending on

Experience. This position is a part time position, 30-35 hours/week, complete with medical, dental, PTO, 403(b) retirement plan

benefits. Position

Summary: The position of Roaming Case Manager will work under the supervision of the Family Development Program Manager to provide emergency and supportive services to low income and those experiencing housing insecurity for those who reside within Wasatch and Summit counties.

Responsibilities: The Roaming Case Manager position will work directly with the Family Development team to meet the needed support and emergency services. This position will collaborate with the CASFB Pantry Coordinators and other community leaders in Utah County to represent the best of Community Action Services. The Roaming Case Manager is responsible for carrying out the following types of activities: Interview and assess clients’ crisis and immediate needs, Serve as a supporting member of the Family Development team, Develop plans of action and make community resources referrals, Identify and recruit eligible participants for program’s supportive case management, Perform follow-up and outreach consultations to continue case management activities, Plan and facilitate family activities and document outcomes, Efficiently and accurately document services and outcomes, and enter data in a timely manner, Reconcile reports for monitoring visits from grant coordinators, Coordinate with other CASFB employees to represent the agency in solving community issues surrounding the topic of poverty

Qualifications: Minimum of two years of post-secondary

education in Human Services or Social Work fields, and minimum of two years work

experience in a related position providing counseling and services to the low income and homeless populations, OR the equivalent combination of

education and

experience substituting on a year-to-year basis. Knowledge and understanding of resources available in the Family Development program and in the community. Have excellent written and oral communication

skills, and the ability to conduct training in a professional manner. Have reliable transportation and a flexibility of hours to accommodate training, outreach visits, activities, and special projects Ability to remain calm and professional under stressful situations Ability to interact and communicate well with low income and/or homeless individuals in crisis and under extreme stressful situations. Ability to work well as a supporting and contributing team member Ability to speak and communicate in Spanish is required for this position

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About Community Action Services And Food Bank

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  • Company Size: 1,000+ employees
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