Role Overview & Specifications

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping

experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership

skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job

Overview The Vendor Paid Merchandise Selling Support Colleagues are responsible for all functions related to assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the brand or specific vendor they represent. The Vendor Paid Merchandise Selling Support Colleague is a product expert for the vendor that funds them. They support our customer-readiness standards by delivering a memorable customer

experience and maintaining a neat, clean and organized shopping environment.

Essential Functions

Make the customer the top priorityLeverage product knowledge to increase sales by educating and assisting the customer in making the best choiceAssist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are availableEnsure appropriate selling floor presentation by promoting events and merchandise assortmentsEnsure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floorExhibit friendly and helpful customer

experience expectationsDrive and exceed department goals by executing Macy’s initiatives to actively drive the business.Maintain communication with vendors, Customer

Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotionsAdhere to all safety and security policies and proceduresComplete other customer-facing tasks as neededRegular, dependable attendance and punctuality

Competencies

No Specific

educational accomplishments are necessary.Exceptional customer service

skills.Possess strong merchandising

skills.Ability to effectively communicate and present information to customers, peers and all levels of management.Basic math functions such as addition, subtraction, multiplication, and division.Able to use a calculator.Must be able to work independently with minimal supervision.Must be able to multitask in a fast paced environment.Ability to collaborate as a member of a team.Demonstrate an energetic and positive attitude, strong communication and interpersonal

skills.Possess vision and creativity.Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

Essential Physical

Requirements

Must be able to reach and use hands and arms continuously.This position requires substantial bending, lifting, standing, and walking.Requires close vision and color vision.Must be able to move and/or lift at least 30 lbs.

This position may be eligible for performance-based incentives/bonuses.

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility

requirements may apply based on

location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Partner Recommendation

About Macy S

Macy S is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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