Role Overview & Specifications

Responsibilities

Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity. Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy. Ensure our extended lines are managed in a safe way while still delivering an excellent guest

experience. Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day. To follow opening and closing procedures as detailed in the department’s operating plan. Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.

Qualifications &

Experience

6 months – 1 year

experience working in attractions, entertainment, or customer service-based positions preferred. Fun, dynamic, and friendly personality. Excellent communication, listening, and motivational

skills. Able to work in areas under varying conditions such as loud noises and confined spaces. Self-motivated, able to work independently or as part of a team. Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events. Must be at least 16 years of age. Guest and Customer Service-oriented demeanor is required. Must be comfortable working around young children and their families.

Benefits

Perhaps The Biggest

benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

Flexible hours. 30% discount in the retail store. Merlin Magic Pass which gives you free admission to Merlin attractions worldwide. Competitive 401K. Discounts through the Merlin Marketplace Website – on almost anything you buy online. FUN working environment and much more!

About Us

Merlin Entertainments Is A Global Leader In

location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand

experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional

requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz.

Pay Range

USD $14.00/Hr.

Partner Recommendation

About Merlin Entertainments

Merlin Entertainments is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

View all openings at Merlin Entertainments →