Check Operations Specialist II

Overview

Validate and process checks and/or financial instruments received from multiple sources within posting deadlines, in compliance with state and federal regulations that govern payments processing. Process moderately complex transactions and exceptions. Research, resolve, balance, and reconcile basic to moderately complex adjustments received via the Federal Reserve Bank (FRB), financial institutions and business units in compliance with federal, state and internal organizational procedures. Receive incoming check files from other financial institutions and post funds in compliance with regulations and company policies. Adhere to internal controls to minimize risk and prevent losses. Support branch, division and Navy Federal's goals and objectives. Work under minimal supervision and may receive direction and guidance on work priorities.

Responsibilities

Prioritize, process and reconcile incoming and outgoing financial items from direct presentment banks, the Federal Reserve Bank (FRB), Navy Federal branches, Mail Remittance, ATM, eDeposits, or other sources for clearingMake pay/no pay decision for corporate check itemsReconcile general ledger for proper recordation and processing of escheated items to ensure compliance with state and federal regulationsMake payment decisions on negotiable instruments that require special handling, e.g. stop payments, cancelations, voids, duplicate paid drafts, and escheatmentOrganize work according to item type (e.g. on-us, returned items, Savings Bonds etc.) to ensure adherence to established deadlines/guidelinesInitiate Check Adjustment and correspond with the FRB via an automated system to resolve incorrect payment amount, duplicate or false presentmentsResearch and investigate escalated problems involving member and corporate check transaction; processes corrections to exceptions transactionsReview status of outstanding transaction and initiate corrective action for transactionsReview transactions flagged as fraudulent or suspicious; determine risk level based on OFAC regulations and complete appropriate documentation; escalate confirmed fraudulent or suspicious transactions to SecurityRemain current on industry rules and regulations governing checks and other financial transactionsPerform on-going quality control to ensure efficiency and accuracy of processes and proceduresPerform end of day balancing for Incoming and Outgoing Check transactionObtains and prepares additional documentation for check adjustments to be provided to internal business units, financial institutions and the FRBRespond to general requests from members, internal business units, FRB and financial institutionsMaintain a general awareness of FRB rules, regulations and operating guidelinesAdheres to internal controls and procedures to minimize risks and prevent lossesSupport projects and initiatives within the business unit and/or across the organizationMentor and guide level I team membersPerform other

duties assigned

Qualifications

Working Knowledge Of Accounting Reconciliations And Principles

Experience In Processing Incoming And Outgoing Checks Transactions

Experience in processing incoming Check Adjustment, Corporate transactions andReconcile General ledgersWorking knowledge with industry rules and regulations governing checks and other financial transactionsEffective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulationsWorking Knowledge with payment rules and regulationsWorking knowledge with FRB rules, regulations and operating guidelinesAbility to handle multiple tasks simultaneously with a high degree of accuracy

Experience in working in a high volume, fast paced environmentEffective in the use of PCs and related software packagesExposure to leading, guiding and mentoring othersEffective skill exercising initiative and using good judgment to make sound decisionsEffective skill interacting tactfully and effectively in difficult situationsEffective research, analytical, and problem solving

skillsEffective verbal and written communication

skills

Desired

Qualifications

Familiarity with NFCU credit/debit card products, services, processes, procedures and related dispute/fraudFamiliarity with of Navy Federal's functions, philosophy, operations and organizational objective

Hours: Monday - Friday, 6:30AM - 3:00PM ET

Location: 820 Follin Lane, Vienna, VA 22180 *Hybrid only after first 120 days on-site

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their

skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts

diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish

salary ranges that enable us to remain competitive. You are paid within the

salary range, based on your

experience,

location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.