Solution Designer

Join Our TeamAt Onward Robotics, we are a bold, gritty, and purposeful team with an ambitious mission to revolutionize fulfillment. Our team is driven by a client-first mentality: we aim to solve hard problems and fuel our clients’ growth with innovation. We are seeking talented individuals who will have a huge impact on both our business and our team. Join us on our mission as we move fast, think big, and have fun!

About UsOnward Robotics delivers innovative automation technology that coordinates humans and robots as a cohesive system to revolutionize fulfillment. Our Meet Me solution combines proprietary software with person-to-goods mobile robots to increase efficiency in warehousing, distribution, and e-commerce operations. Onward Robotics provides the boost in productivity, flexibility, and speed that companies need to remain competitive and grow. Learn more at onwardrobotics.com.

Job

SummaryThe Onward Robotics Solutions Design team thrives on discovering, deeply understanding, and sophisticatedly solving our client’s fulfillment and distribution challenges. The team is growing and looking to find an exceptional candidate to take on the Solution Designer position.

As a Solution Designer, you will influence both internally and externally by bringing the voice of the client to every conversation. Additionally, you will provide our clients with top-tier robotics consulting to support them as they evaluate automation initiatives. You will become a subject matter expert in our products as well as how they benefit our clients’ operations.

The primary objective of the Solution Designer role is to observe, analyze, and recommend solutions with the Onward Robotics products to our clients. You will closely partner with Account Executives to define the clients’ goals, build trusted relationships with key stakeholders, and define the business value of the Onward solution. You will be responsible for the end-to-end design of the systems, equipment, and processes that help deliver the intended business outcomes to our clients. You will oversee the efforts of the Solution Design Analyst team as they build representative simulation models based on your designs. You will masterfully present the recommendations and supporting analytics to our clients at all levels of their organization.

Duties And

Responsibilities:Establishing yourself as a trusted advisor and subject matter expert in material handling robotics both to clients and to internal Onward Robotics technical teamsPartnering with Enterprise Account Executives on client engagements to support sizing, definition, and technical qualification of opportunitiesCreating compelling solutions for clients that drive their decision to select Onward Robotics offerings and services by demonstrating the ability to achieve their desired outcomesDefining simulation models that help clients envision Onward Robotics solutions in their operations as well as help them de-risk decisions through scenario analysisManage the simulation modeling project by clearly defining processes, operational profiles, and traffic patterns of client operations to the Solution Design Analysts for executionSupporting clients in re-engineering their current processes to realize the full potential of Onward Robotics solutions as neededSupport the delivery of the technical solution by partnering with Implementation Engineering and Client Success Managers to translate technical specifications into an installation plan.Identify common use cases within target and existing client industries, helping Sales to develop strategies that leverage Onward Robotics as a problem-solving technologyInternally communicate client needs and feedback by supported use cases to our Engineering and Product teams for future roadmap consideration

Required

Skills:Deep understanding of distribution and fulfillment operations and related industry standardsExpertise in developing thoughtful client solutions that directly address critical business

requirementsExceptional people

skills that you have demonstrated both in internal and external interactions

Minimum

Experience

Requirements:Minimum 2 years of

experience in customer facing solution design or consulting roles3+ years of

experience in designing manual or automated material handling processes within Fulfillment and Distribution operationsExtensive

experience in translating technical concepts into comprehensive client facing documents such as responses to client RFPs, sales proposals, installation specifications, and client presentations.Proficiency in analyzing complex operations and subsequently building representative models to make an informed recommendationUnderstand and apply the use of operational and financial metrics to drive business decisionsDemonstrated ability to lead a complex and cross functional project Advanced understanding of working with WMS, WES, or WCS platforms and ability to document system workflows and API integration

requirements

Experience In Autocad And Microsoft Office

Preferred

Experience

Requirements:Proficiency in at least one programming language is a plus (Python, C++, JavaScript)

Experience in discrete event simulation software (Simio, AnyLogic, FlexSim, etc.)

Experience in analytics platforms such as Elasticsearch/Kibana, Tableau, etc.

Experience in designing solutions that leverage robotics in client operations is a plus

Experience In Salesforce And Jira Is Preferred

Minimum

Education

Requirements:BS degree in Industrial, Mechanical, or other related discipline

Preferred

Education

Requirements:Masters in engineering or Masters in Business Administration is a plus PMP Certification is a plus