Medical Receptionist/Front Desk

Brief Description

Purpose Of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative

duties. In addition, is responsible for answering basic insurance questions from patients.

Job Functions

Performs Basic Receptionist

duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies. Greets and provides courteous customer service to internal and external customers. Assures accurate processing of patient registration and scheduling. Scans, files and posts documents into patient charts. Assures reimbursement through basic insurance processing tasks. Monitors petty cash. Coordinates requests for release of medical information. Performs other

duties as assigned.

Job

Requirements

Employment

Requirements

Minimum

Education/work

Experience

High school graduate or 1 year of CSA I

experience (or equivalent)One year of medical office

experience

Knowledge/

Skills/ Abilities

Knowledge of basic computer functions and Microsoft Office applicationsAbility to perform basic math functions and count moneyAbility to respond appropriately to unpredictable situations and diverse patient populationsAbility to work autonomously and as a teamKnowledge of Medical TerminologyBasic knowledge of insurance informationAbility to multi-taskAbility to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred

Qualifications

Previous Electronic Medical Software

experience

Requirements

Occasional travel may be required to regional clinics to support business needs.

Summary

This role is needed to support the necessary scheduling, registration and care coordination activities for the Le Sueur Clinic. This clinic is open 5 days a week, backfilling of this position is needed to close the gap in registration coverage.