Role Overview & Specifications

Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory

locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many

locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

Position

Summary

To perform this job successfully, an individual must be able to meet expectations relative to the purpose of the position and perform each primary responsibility satisfactorily. The

requirements listed below are representative of the knowledge, skill

education,

experience, and/or ability required to perform this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the

primary

responsibilities.

Location: 680 Centre Street, Brockton, MA

Department: Maternal Child Health

This Is A Part-time Evening Position

Responsibilities

Essential functions include activities in which incumbent must convey and receive detailed or important instructions to and from patients, associates, volunteers, visitors, and other professional and non-professional groups including the following capabilities:

Understands the customer’s needs and provide correct information and the ability to resolve problems requiring logical thinking and follow through.Functions calmly and logically under tense and difficult situations.Works with frequent interruptions and responds appropriately to unexpected situations.Constructive feedback and initiates appropriate actions to correct situations.Manages difficult patients.Deals with a variety of unique situations where only limited standardization may exist.Interprets a variety of instructions furnished in written, oral, diagram, or schedule form.Uses appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies, and suppliers. Demonstrates well-developed interpersonal

skills to work in a fast paced environment involving interaction with associates, clients, and patients.Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural

diversity for all customers (internal and external).Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. Performs other

duties as assigned

Basic Knowledge/

Skills/aptitude/

Experience

Experience In Maternal Child Health Care Preferredconfidentiality

skillsExcellent communication and interpersonal

skills.Excellent customer service

skills in order to deal with the needs of patients and their families.Basic computer and telephone

skills.

Education/

Experience/licenses/technical/other

Education: High school diploma or equivalent required. Graduate of a certification or technical program (CCA, CNA, CORT, PCT, PCA, etc.). Previous health care

experience preferred.

Experience: One-two years of suggested working

experience as a CCA, CORT, CNA, PCT, PCA preferred.

Certification/Licensure: Current American Heart Association BLS for Healthcare Provider. completion. Software/Hardware: Meditech, IDX and AllScripts

experience preferred.Other:

Partner Recommendation

About Signature Healthcare Ma

Signature Healthcare Ma is an actively verified employer hiring talent across technology, engineering, and operations.

  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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