Network and Systems Administrator

At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

Recently, SpotOn Has

Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)Earned awards for Great Places to Work and Built In’s Best Places to WorkEarned award for Inc’s Fastest Growing Company in 2023Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra usersHelped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

This year, we’re going even bigger—caring hard and moving fast down the path of high growth and positive impact.

That’s where you come in.

SpotOn’s Network & System Administrators are responsible for designing, documenting, installing, and configuring systems, services, LANs, WLANs, WANs, VPNs, Internet and intranet systems, software, and equipment for use by our staff. The day-to-day involves working on SpotOn’s infrastructure to ensure security and stability. Additionally the System & Network Administrator will assist other departments within SpotOn who support Customer Networks for our products and services.

Responsibilities

System AdministrationResponsible for the configuration, maintenance, and administration of our identity provider (IdP) platformsEvaluate systems which enhance or replace those currently in placeCreate and maintain internal support documentation for Systems team and relevant stakeholdersProvide training and mentoring to Systems team Create and maintain detailed documentation on audit events, security incidents and system changes

Network AdministrationResponsible for LAN, WLAN, VPN, WAN, and ISP resources for SpotOnReview patches and monitor patching, installationFirmware upgrades on network devices (review and apply)Perform physical server and network installs and maintenanceMonitor and address security incidents and vulnerabilitiesEndpoint ManagementAdministrative ownership of our fleet of endpoints using mobile device management toolsCommunication & Productivity AdministrationSupport and administration of all communication and productivity tools. This includes but is not exclusive to Zoom, Atlassian, Google Workspace, Slack, A/V, meeting support and any other communication or productivity tools currently in-use within the organization

Qualifications

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of

qualifications and if this role is aligned with your career trajectory.

Hands-on

experience in building, configuring, and maintaining Identity Providers (IdP) such as Okta and Active Directory.Extensive knowledge of networking services and common networking protocolsSoftware Security Patching Automation and MonitoringIntermediate Networking (routing and switching and basic VPN configuration)Proficient in VMWare Vsphere installation, configuration, and maintenanceAbility to problem solve and think criticallyProject management

skills2 years with Systems Management in an intermediate or lead role2 years with IdP2 years working with ISPs1 year with Meraki4-year technical degree or equivalent

experienceProfessional certifications are a plus

Compensation

Our base pay range is $110,000 -$140,000 for this role.Please note the

salary range listed is just one component of a competitive

compensation package which includes a company stock plan.Offers will be reflective of the candidate’s

location and

experience.

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive

benefits package which includes:

Medical, Dental and Vision Insurance 401k with company matchStock Options Paid vacation, holiday and sick time Headspace membership for guided meditation and stress relieving tools through the Sequoia App*Employee Resource Groups for

Diversity and Inclusion, Women, LGBTQIA+, and other communitiesMonitor, Keyboard, and Mouse needed for your home office? We got youMonthly cell phone and internet stipendUnlimited access to virtual audio and visual workouts through the Sequoia App*Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topicsTuition reimbursement for up to 2k per calendar year to assist with classes of your choice for those enrolled in the Anthem plan

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.