Claims Specialist – Property Field Inspection

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional…

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting

Salary is $55,029.65 ($27.31/hr) - $79,230.63 annually, ($39.32/hr). Because work-life-balance is a priority at State Farm,

compensation is based on our standard 38:45-hour work week!

Salary Offered Is Dependent On

skills and

qualifications, with the high end of the range limited to applicants with significant relevant

experience.

You Are Also Eligible For

An annual bonus based on individual and enterprise performanceAnnual merit increases401(k) contributionPaid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you!Industry leading Tuition Assistance ProgramsWellness and mental health programsDiscounts from hundreds of retailers through our

Perks at Work programAnd more!

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Grow Your

Skills, Grow Your Potential

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accidental and weather-related claims for homeowners, commercial properties, and large losses.

We Are Looking For An

experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Where you'll work: This position is located in Chattanooga, TN.

Competitive candidates should reside within this zip code territory.

37347 37324 37339 37375 37313 37366 37387 37318 37374 37365 37376 37356 37380 37377 37405 37406 37302 37351 37353 37362 37379 37308 37323 37327 37343 37403 37421 37341 37415 37416 37419 37311 37312 37408 37411 37363 37397 37402 37317 37333 37361 37369 37404 37410 37350 37412 37407 37409 37340 37396

Key

Responsibilities

Conduct on-site inspections and assessments of property damages for both residential and commercial claimsCollaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficientlyMay occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutionsProvide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionallyGather necessary evidence, document findings, and prepare detailed reports to support the claims handling processInvestigate and adjust both personal and commercial property claims with exposures up to $500,000Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulationsNegotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelinesAlthough the primary work

location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel to assist in other territoriesHours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Candidates may be asked to work outside of their assigned territory as business needs dictate

Qualifications

Bachelor's degree in a related field is preferred or equivalent work

experience

Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claimsStrong knowledge of property insurance policies, coverage and claim handling practicesDemonstrated knowledge of both residential and commercial building constructionFamiliarity with local regulations and compliance

requirements in CaliforniaExcellent communication and interpersonal

skills to effectively interact with clients, agents, and other stakeholdersProven effective communication

skills to handle difficult/emotional conversations with a customer-minded focusProven ability to assess damages, estimate repair costs, and negotiate settlementsDetail-oriented with strong organizational and analytical

skillsProficient in using claims management software and other relevant tools

Physical

Requirements

Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spacesA valid driver's license is required

Preferred

Skills

Experience in handling complex or high-value claimsConstruction backgroundWater mitigation inspectionXactimate, XactContents

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers For More Information On Our

benefits,

locations, and the hiring process.

State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.