Administrative Assistant

Company DescriptionPrivate practice, one doctor office in Plano, providing high quality customer care with glasses, contacts, pre and post operative care and office eye emergencies. Doctor has been in practice in North Texas for 33 years providing the best in care for all patients.

Role DescriptionThis is a full-time role for an Administrative/Front Desk Assistant position located in Plano, TX. As an Administrative/Front Desk Assistant, you will be responsible for greeting patients, answering phone calls, booking appointments, handling patient intake forms, verifying insurance eligibility, and assisting with billing and claims. You will also be responsible for assisting the optometrist with preliminary testing, and educating patients on proper eyewear care. Must have highest customer care and multitasking capabilities.

Qualificationsprior

experience in customer service is preferred but not requiredFamiliarity with basic computer

skills is a plusAbility to multitask and work efficiently in a fast-paced environmentExcellent communication and interpersonal

skillsMust be detail-oriented and demonstrate problem-solving

skillsHigh school diploma or equivalent is required and college degree is preferredCompletion of an optometric assistant program is a plus but not necessary