Role Overview & Specifications
A valid Ohio driver's license is mandatory. Locals are preferred
Requirements
5 years administration
experience 5 years of
experience working with Atlassian / JIRA systems or similar issue-tracking systems
Experience in GED-level reading, communication, math, and problem-solving
skills required to perform administrative support work Implement Honda Ready for Verification Quality process across function groups within the Infotainment division and vendors. Has proficient computer
skills in word processing (Microsoft Office programs: Word, PowerPoint, and Excel) and usage of collaboration-related tools (Confluence, Sharepoint, etc). Valid Ohio driver's license required.
Responsibilities Include
Ensure Issue ticket closure steps adhere to the client process. Works in teams (internally & externally) to understand the status of issues and targeted resolution timing for closure. Will collect, and compile records and documentation in an organized manner and file them as appropriate Post results data/logs/artifacts to various collaboration tools Documents/summarizes results/conclusions and determines if additional data is needed. Communicates results clearly in written reports/formal presentations in the customer's format Ability to support department-specific needs as described in job requests based on specialty. Learning new tools and equipment to facilitate additional testing needs
About W3global
W3global is an actively verified employer hiring talent across technology, engineering, and operations.
- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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